Bfa312 Management Accounting : Sustainability Assessment Answer
Answer:
Balance Score Card
A balance score card reflects the performance of the firm in various aspects highlighting lead and lag indicators.
The balance score card of the organization can be analyzed with the help of the following table:-
|
|
Objective
|
Measures
|
Targets
|
Indicator | ||||
|
|
|
FY 1 |
| |||||
|
Financial
|
ROCE Growth in Revenue rate of Asset Utilization Operational Cost Expenses Allocation of debt and equity |
23% 17%
85%
$350 |
Lead Indicator | |||||
|
Customer
|
Rating and feedback from customers |
85% |
Lag Indicator | |||||
|
Internal Processes
|
Percentage of revenue from the market
Return from different pipeline of products
Percentage of cost reduction
Increase of employee productivity
Feedback from the market |
17%
15%
25%
10% |
Lead Indicator | |||||
|
Learning and Growth
|
Feedback from the market Employee efficiency and productivity Market share and attaining core competency in comparing with the competitors |
75%
22%
30%
|
Lead indicatorTable 1: Balance Score Card of the organization Amcor Limited | |||||
(Source: Created by Author)
From the above balance score card, it can be inferred that there are 3 lead indicators and 1 lag indictor as per the balance score card of the organization of the firm Amcor Limited.
Bibliography
Hansen, E.G. and Schaltegger, S., 2016. The sustainability balanced scorecard: A systematic review of architectures. Journal of Business Ethics,133(2), pp.193-221.
Tan, Y., Zhang, Y. and Khodaverdi, R., 2016. Service performance evaluation using data envelopment analysis and balance scorecard approach: an application to automotive industry. Annals of Operations Research, pp.1-22.
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