BSBMGT516 Facilitate continuous improvement
TASK 1
Prepare a report:
Australian hardware opened is first shop in Perth in 1921. In 1982, Australian hardware companies were listed on the Australian Stock Exchange and issued to the public as stocks. The Greenwright family is the owner of Australian hardware. Holden Greenwright serves as Chairman and Chief Executive Officer.
Products:
The Market
The market is divided into 2: DYIs and merchants.
The Future
Australian hardware offers the highest quality objects from Australia to the world. And also in the future they wanna be competitive with low prices and good promotions
The strategic direction of Australian hardware is:
Locations
Australian hardware is headquartered in Sydney, New South Wales
Lean Manufacturing combines five systems in one:
The first obstacle for the company is to reduce the waste.
The way to reduce the waste is to focus on the specific steps that can be improved, for example:
The next implementation involves the 5S system. These five specific areas effectively prepare Australian hardware for change. The 5S method includes:
Name |
Translation |
1. Seiri |
Clearing |
2. Seiton |
Organizing |
3. Seiso |
Cleaning |
4. Seiketsu |
Standardization |
5. Shitsuke |
Training |
Next, it is important to train all members of Australian hardware to follow Lean principles to ensure implementation. Managers has to be an example and need to understand the changes made to anticipate any issues.
The fishbone diagram finds a lot of causes of the effects of problems. It can be used to build briefing sessions. Like:
The fishbone diagram program includes:
Strategies for including and encouraging participation by the right individuals and teams
Australian hardware companies have developed 2 level of strategies: interpersonal skills and participation culture.
Performance management, including setting goals and KPIs, monitoring, training and coaching, and rewards and recognition.
KRA: Operational costs
KPI: Reduce operational costs by ten%
Measurements: Reduce cost on six months period
Monitoring: Operational expense report
Training: Deliver training using flexible delivery methods such as online self-paced learning and an internet classroom link.
Portfolio of work
The communications strategy shows how communications important is:
Operational Objectives and Communications Objectives
Operational Objectives |
Communications Objectives |
To train our staff |
To ensure all staff skills to understand the operational procedure |
To provide opportunities for our staff |
To ensure all staff have opportunities to communicate their needs within the organization |
Identifying Stakeholders
In this section, we give a detailed description of our main audience. This include the public, politicians, customers and staff.
Audience |
Policies and procedure |
Financial report |
Senior Management |
ü |
ü |
Staffs |
ü |
û |
Methods of Communication or Media
Meetings: One of the most common ways to communicate. We can vary from one person to a lot of connected by online. Important to make every minute of the time spent to have dialogue and not lose any time.
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