Business Information Systems: Forces Framework Assessment Answer

Answer:

Part 1: Sample resume for a Teacher:

Name: Alex Holms

Age: 27 years

Gender: Male

Address: 1/2 Maximums road, Melbourne, Australia 

Summary:

Teaching is a satisfactory and challenging occupation. I enjoy the role of a teacher with my whole heart. I am a physic teacher in XYZ School. With excellent communication skill, deep knowledge of the subject and co-operative attitude, I am focusing on the individual needs to the students from last two years.

Highlights:

• Expertise in lesson planning
• Core knowledge
• Commuter proficiency
• Conflict resolution skill
• Academic performance evolution

Educational qualification:

Education	Passing Year		Percentage		Institute
Primary		2006	87.6%	ABC
Secondary		2008	89.4%	PQR
Bachelor		2013	78.6%	XYZ

Figure 1: sample resume

Source: developed by the author

Professional Experience:

• 2 years experience in “OPQ institute for children” as a science teacher (2007 to 2009)
• 3 years experience as a physics teacher of “OPQ  secondary institute” (2009 to 2012)
• 2 years experience as an online teacher for physics for the PQR institute for online education (2012 to 2014)
• 2 years experience as a fulltime physics teacher in XYZ school of Melbourne (2014 to 2016 onwards)

Extracurricular activity:

• A certificated trainer of Kung-fu, certified by MNO institute of martial art
• 3 years experience certificate in rock climbing from OPQ institute of adventure sports

Hobbies:

• Rock climbing and listening to music

Part B:

Porter’s five-force analysis for the resume company:

As opined by E. Dobbs (2014) Michel Porter’s five forces model comprised of five different criteria. These are: the bargaining power of the consumers, the bargaining power of the suppliers, the threat of new entrants, threat of the substitutes and the competitive rivalry.

The bargaining power of the consumers:

In case of a resume company the bargaining power of the customers can be identified as “high.” There are a number of options available for the clients. Hence, the customers can curb the profit level of the organizer (Magretta 2013).

The bargaining power of the suppliers:

This particular industry is not typically dependent on the suppliers. The main resource of the company is the owner’s or the staffs’ skills. As mentioned by E. Dobbs (2014) a production based company is hugely dependent on the suppliers, but not a service providing company. Hence, it can be said that the bargaining power of the suppliers is low.

The threat of new entrants:

Starting a resume company does not include financial engagement to a large extent. Hence, it is easy for the new entrants to play in this market. It has made the threat level high.

Threat of the substitutes:

It can be designated as a moderate one. The online interface provides number of assistance to the customers for developing their resume free of cost. Moreover, as discussed before, the market is crowded with similar service providers. The customers can easily replace a company with other.  

The competitive rivalry:

It is typically high in this industry. With a huge availability of the similar service providers, the market of this particular industry is facing a huge competition (Tanwar 2013).

Figure 2: Porter’s five-force analysis for the resume company

Source: developed by the author

The generic strategies:

Porter’s generic strategies can be identified as, cost leadership, differentiation and focus.

Cost leadership:

As the market is full of competitors and substitutes, the company may use this strategy. By reducing the price, the company may collect better customer response and reap better profit level (Teeratansirikool et al. 2013).

Differentiation:

The company may provide extra services, like “buy one get one free”, “price cut for the second use” and many more for making the service unique (Moon et al. 2014).

Focus:

Focusing on the narrower part of the service will not be profitable for this business. As there are a number of substitutes, the company needs to provide an all-inclusive service to gain a competitive advantage.

Part C:

Data dictionary for client database of the company:

Client no. 1	Information
Name :	Alex Holms
Age:	27 years
Gender:	Male
Educational qualification:	Bachelor in physics
Professional experience:	2 years experience in “OPQ institute for children” as a science teacher (2007 to 2009) 3 years experience as  a physics teacher of “OPQ  secondary institute” (2009 to 2012) 2 years experience as an online teacher for physics for the PQR institute for online education (2012 to 2014) 2 years experience as a fulltime physics teacher in XYZ school of Melbourne (2014 to 2016 onwards)
Recent engagement:	XYZ school of Melbourne as a Physics teacher
Address:	1/2 Maximums road, Melbourne, Australia

Figure 3: Data dictionary for client database of the company

Source: developed by the author

Reference:

2014. Dobbs, M., 2014. Guidelines for applying Porter's five forces framework: a set of industry analysis templates. Competitiveness Review, 24(1), pp.32-45.

Magretta, J., 2013. Understanding Michael Porter: The essential guide to competition and strategy. Harvard business press.

Moon, H.C., Hur, Y.K., Yin, W. and Helm, C., 2014. Extending Porter’s generic strategies: from three to eight. European Journal of International Management, 8(2), pp.205-225.

Tanwar, R., 2013. Porter’s generic competitive strategies. Journal of Business and Management, 15(1), pp.11-17.

Teeratansirikool, L., Siengthai, S., Badir, Y. and Charoenngam, C., 2013. Competitive strategies and firm performance: the mediating role of performance measurement. International Journal of Productivity and Performance Management, 62(2), pp.168-184.