CHCDIV001 Work With Diverse People Assessment

Assessment 1: Short Answer Assessment

Instructions

You will be provided with the assessment via email or hard copy which will be provided by your trainer/assessor.

Complete all questions and answers before submitting for marking by the trainer/assessor.

If you have any queries, please speak to your trainer/assessor, who will be pleased to help.

When completing this assessment, you will need to answer all the questions which are listed below.

Your response to each question must be detailed and where possible workplace examples should be provided to demonstrate how you have applied the knowledge in a work context.

If you are not currently employed, examples of how you would apply this knowledge in a workplace situation is required.

All responses to these questions must be in your own words.

Questions

1. Complete the table by:

· Providing an overview of each concept

· The impact each concept has on leadership and management practices

Cultural Concept

Overview

Impact on leadership & management practices

Cultural Awareness

   

Cultural Safety

   

Cultural Competence

   

2.     Define the concept of cultural diversity (20-30 words).

3.     Explain the concept of diversity in relation to the management of staff and clients in a community service or health environment. (50 words)

4.     You will have your own perception of different cultures and practices depending on your own beliefs and values, and your own life experiences.

What can you do to prepare yourself to work with all types of different cultures – some of which will have values and beliefs very different from you own?

5.     Based on your own perceptions regarding culture and diversity, how do cultures and community attitudes impact on different groups and individuals? Give an example which relates to working as a support worker with the elderly.  

6.     Outline the features of diversity in relation to the different areas of work and life listed below. Include an example for each.

Area of work/life

Diversity features and example

Political

 

Social

 

Economic

 

Cultural

 

7.     Provide a brief outline of the legal considerations (defined by the Australian Human Rights Commission) which should be implemented to address discrimination in a community service workplace.

Include the industry code of ethics which should be applied to address each legal consideration as part of your work role.

Diversity practice

Legal considerations

Ethical consideration

Age

   

Disability

 

Racial

 

Sex

 

Equal employment opportunity (EEO)

 

8.       Working in a care role requires knowledge of the Universal Declaration of Human Rights. Provide an overview of: (50 – 75 words)

o   The purpose of the Universal Declaration

o   When it was created and why.

9.       Explain the relationship between human rights and human needs when caring for others. Give an example of a human right and a human need which can be interrelated when providing support to others in your role. (75 - 100 words)

10.  Complete the table by explaining each of the pillars which are included in the human rights  framework. (20 -30 words each)

Framework Pillar

Brief description

Reaffirm

 

Educate

 

Engage

 

Protect

 

Respect

 

Reaffirm

 

11.   The PANEL Principles form the basis of the human rights approach which should be taken by all community service and health workers.

Complete the table by summarising the PANEL Principles listed below.

Terminology

Principle

Participation

 

Accountability

 

Non-discrimination and equality

 

Empowerment

 

Legality

 

12.   Provide two (2) characteristics (examples) which define each area of diversity listed in the table:

Area of diversity

Characteristics

Culture, race, ethnicity

 

Disability

 

Religious or spiritual beliefs

 

Gender, including transgender

 

Generational

 

Sexual orientation/sexual identity - lesbian, gay, bisexual, heterosexual

 

13.  Complete the table below by outlining one (1) social, political and economic issue that is faced by Aboriginal and/or Torres Strait Islander people (minimum (2) for each).

Area of diversity

Issues

Social

 

Political

 

Economic

 

14.  In your own words, explain how western cultures and systems impact Aboriginal and/or Torres Strait Islander people and their engagement with support services. (100 -150 words)

15.  Marginalised groups such as the elderly have potential needs which need to be identified and addressed. Provide two (2) examples for each of the needs listed below related to the care of older people.

Needs

Examples

Protective factors

 

Health issues/care needs (physical, mental and emotional)

 

Impacts of trauma, exclusion or negative attitudes

 

16.  How effective is visual imagery when communicating information to ethnic groups? Provide at least three (3) examples of universal imagery or colours used within the workplace (you may draw examples where required).

17.  In what instances would you need to seek assistance from other people or services such as language and cultural interpreters? Provide at least three (3) examples.

18.  Provide at least five (5) positive impacts of culture and diversity on Australian employment and economy.

19.  Research and outline one (1) significant change which has occurred in Australia regarding diversity and its impact on Australian Society.

20.  Provide a detailed example of how your own diversity practices and perceptions have changed as a result of working as a support worker

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