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CHCMHS011 Assess and promote social and emotional and physical wellbeing

Assessment Task 2: Workplace project

TASK SUMMARY

For this task you are required to document your work that shows you can work with clients in a collaborative manner to asses, promote and review all aspects of wellbeing.  Templates are provided below for you to fill out and submit. 

RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK:

Personnel

  • Access to clients
  • Access to workplace personnel, such as colleagues and your supervisor.

Resources

  • Access to your workplace.
  • Access to workplace documentation, including client assessment documentation, progress notes etc.
  • Access to information about other service options.

Template

  • Client Report template (SD Client Report).

WHEN AND WHERE WILL THIS TASK BE COMPLETED?

  • You will need to complete this task in your workplace. You may fill out the templates provided in your own time or at work (where time allows).

WHAT HAPPENS IF I GET SOMETHING WRONG?  

If your assessor determines that you have not completed all parts of the template in sufficient detail or your supervisor has not signed it, they will talk to you about resubmission. You will only have to redo the entries in the template that are identified as having issues or obtain sign-off from your supervisor; however, you will need to resubmit the template. Your assessor will discuss an appropriate timeframe for resubmission with you when you are provided with the outcome for this task.

STUDENT INSTRUCTIONS FOR TASK 2:

For this task you are required to consider three clients living with mental health issues who you have worked collaboratively with to assess, promote and review all aspects of wellbeing. You may have worked directly with each client or been involved with supporting a senior staff member or supervisor to facilitate the client’s recovery process. You may be employed at the service or be on a work placement. 

For each client report, you should document the following: 

  • The steps and processes that you undertook to prepare for working with the client
  • The strategies that you used when working with the client
  • The elements of your own professional practice
  • The collaborative approaches you used to provide support to the client
  • The specific strategies you applied within each wellbeing domain
  • The workplace skills you used to ensure the safety and wellbeing of yourself, your client and others in the environment.

Once you have completed your report, ask your supervisor to confirm that you supported this client in the manner described by asking them to sign the bottom of the report for each client.

Remember privacy and confidentiality principles when completing your report. Refer to clients using terms such as Client A, Client 1 and so on. Refer to family using terms such as ‘client’s sister’, ‘client’s husband’ etc. Refer to colleagues in a similar fashion. Do not include any information in you report that could identify your client (such as location, client workplace, names of places frequented by the client, schools attended by their children etc).

WHAT MUST BE SUBMITTED FOR TASK 2:

¨ Completed Client Report for each of the three clients

Client 1

Student name

 

Assessment task

 

Supervisor name 

 

Date completed

 

Workplace 

 

Preparation

Describe how you prepared to work with this client. Consider the information and resources that you needed and accessed, the planning that you did, the policy and procedures that you referred to, the discussions that you had with colleagues and others, any safety considerations and the documentation which you prepared. Also consider any available services and programs that you considered or accessed.

Working with the client

Describe the strategies that you used to establish a rapport with the client. How did you explain social and emotional wellbeing and its benefits? How did you ensure that your relationship with the client was a professional working relationship? Discuss the strategies that you used to work collaboratively with the client to identify their strengths and to explain how these related to the domains of wellbeing and contributed to keeping them strong. How did you obtain and document relevant consents? What processes did you use to clarify and respect the person’s choices and to provide them with dignity of risk? How did you set boundaries around topics to be discussed? How did you work with the client to assess their overall state of wellbeing including identifying people in their lives who could help build a picture of their social and emotional wellbeing? How did you work with the client to recognise and celebrate progress/success? What about new directions? What contingency planning did you have in place?  

Professional practice

Describe how you ensured non-judgemental practice in regards to wellbeing. How did you reflect on your own values, beliefs, attitudes and behaviours and respond to ensure that your practice remained non-judgemental and non-discriminatory? How did you remain aware of potential power dynamics and respond accordingly in your work with clients? How did you ensure that all appropriate consents were identified, negotiated, obtained and documented? Make reference to relevant policy and procedures. Discuss the strategies that you used to recognise if the client’s needs were outside of your area of expertise or scope of practice and how you reacted.  

Domains of wellbeing – Physical

How did you work with the client to promote the importance of physical health to improving mental health? What was the process that you used to assess the client’s current health status and what strategies did you put in place to support them in improving their physical wellbeing? Describe the elements of physical wellbeing that you discussed with the client and outline any services, resources or programs that you identified to support the client.

Domains of wellbeing - Emotional

How did you work with the client to promote the importance of emotional wellbeing to improving mental health? What was the process that you used to assess the client’s current emotional wellbeing. What were the client’s emotional strengths, challenges and triggers and what strategies did you put in place to support the client in addressing them so they could improve their emotional resilience?  

Domains of wellbeing - Social 

How did you work with the client to identify and map their current level of social inclusion? What tools and strategies did you use to assess their level of community participation and to identify whether or not they have a care network in place? How did you work collaboratively with the client to promote community participation and increase their level of social inclusion? How did you support them to develop social supports and to actively participate and connect with community? 

Domains of wellbeing – Cognitive

How did you work with the client to promote the importance of cognitive wellbeing to improving mental health? What tools and strategies did you use to assess their current level of cognitive wellbeing? What strategies did you put in place in collaboration with the client to improve cognitive wellbeing?  

Domains of wellbeing – Cultural and spiritual

How did you work with the client to promote the importance of cultural and spiritual wellbeing to improving mental health? How did you work collaboratively with the client to identify their preferred cultural and/or spiritual values, beliefs, traditions, activities and practices? What strategies did you use to support the client to identify any changes that they would like to make to their wellbeing in this area? What resources/people did you identify to support them?  

Workplace skills

Describe how you worked safely in your planning and interactions with this client and their care network. Did you communicate with the client about safety? What steps did you take to plan for an emergency/to manage risks and to ensure that you met your duty of care to the client and to members of their care network? How did you monitor and manage your own wellbeing and that of members of the care network? How did you monitor your own cultural wellbeing and apply any improvements to your practice? List any relevant organisational policy and procedures.

Supervisor signature:                                                           Date: 

Client 3

Student name

 

Assessment task

 

Supervisor name 

 

Date completed

 

Workplace 

 

Preparation

Describe how you prepared to work with this client. Consider the information and resources that you needed and accessed, the planning that you did, the policy and procedures that you referred to, the discussions that you had with colleagues and others, any safety considerations and the documentation which you prepared. Also consider any available services and programs that you considered or accessed.

Working with the client

Describe the strategies that you used to establish a rapport with the client. How did you explain social and emotional wellbeing and its benefits? How did you ensure that your relationship with the client was a professional working relationship? Discuss the strategies that you used to work collaboratively with the client to identify their strengths and to explain how these related to the domains of wellbeing and contributed to keeping them strong. How did you obtain and document relevant consents? What processes did you use to clarify and respect the person’s choices and to provide them with dignity of risk? How did you set boundaries around topics to be discussed? How did you work with the client to assess their overall state of wellbeing including identifying people in their lives who could help build a picture of their social and emotional wellbeing? How did you work with the client to recognise and celebrate progress/success? What about new directions? What contingency planning did you have in place?  

Professional practice

Describe how you ensured non-judgemental practice in regards to wellbeing. How did you reflect on your own values, beliefs, attitudes and behaviours and respond to ensure that your practice remained non-judgemental and non-discriminatory? How did you remain aware of potential power dynamics and respond accordingly in your work with clients? How did you ensure that all appropriate consents were identified, negotiated, obtained and documented? Make reference to relevant policy and procedures. Discuss the strategies that you used to recognise if the client’s needs were outside of your area of expertise or scope of practice and how you reacted.  

Domains of wellbeing – Physical

How did you work with the client to promote the importance of physical health to improving mental health? What was the process that you used to assess the client’s current health status and what strategies did you put in place to support them in improving their physical wellbeing? Describe the elements of physical wellbeing that you discussed with the client and outline any services, resources or programs that you identified to support the client.

Domains of wellbeing - Emotional

How did you work with the client to promote the importance of emotional wellbeing to improving mental health? What was the process that you used to assess the client’s current emotional wellbeing. What were the client’s emotional strengths, challenges and triggers and what strategies did you put in place to support the client in addressing them so they could improve their emotional resilience?  

Domains of wellbeing - Social 

How did you work with the client to identify and map their current level of social inclusion? What tools and strategies did you use to assess their level of community participation and to identify whether or not they have a care network in place? How did you work collaboratively with the client to promote community participation and increase their level of social inclusion? How did you support them to develop social supports and to actively participate and connect with community? 

Domains of wellbeing – Cognitive

How did you work with the client to promote the importance of cognitive wellbeing to improving mental health? What tools and strategies did you use to assess their current level of cognitive wellbeing? What strategies did you put in place in collaboration with the client to improve cognitive wellbeing?  

Domains of wellbeing – Cultural and spiritual

How did you work with the client to promote the importance of cultural and spiritual wellbeing to improving mental health? How did you work collaboratively with the client to identify their preferred cultural and/or spiritual values, beliefs, traditions, activities and practices? What strategies did you use to support the client to identify any changes that they would like to make to their wellbeing in this area? What resources/people did you identify to support them?

Workplace skills

Describe how you worked safely in your planning and interactions with this client and their care network. Did you communicate with the client about safety? What steps did you take to plan for an emergency/to manage risks and to ensure that you met your duty of care to the client and to members of their care network? How did you monitor and manage your own wellbeing and that of members of the care network? How did you monitor your own cultural wellbeing and apply any improvements to your practice? List any relevant organisational policy and procedures.

Supervisor signature:                                                           Date: 

Assessment Task 3: Observation

TASK SUMMARY 

For this task you will be observed by your assessor working with clients to assess and promote aspects of social, emotional, physical and cultural wellbeing. 

RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK:

Personnel

  • Your assessor
  • Workplace personnel with whom you interact on a day-to-day basis ▪ At least one client. 

Resources

  • Access to a computer, printer, Internet and email software (if required)
  • Access to Microsoft Word (or a similar program)
  • Access to a workplace environment (this may be a service for workplace placement purposes or your own workplace)
  • Access to service policy and procedures
  • Access to client records/documentation and associated storage systems.

WHEN AND WHERE WILL THIS TASK BE COMPLETED?

Your assessor will provide you with a time and place for your assessment. 

WHAT HAPPENS IF I GET SOMETHING WRONG?  

If your assessor identifies that you did not correctly or adequately demonstrate the skills and knowledge required of this task, you will be given feedback on areas for improvement.  

Your assessor will provide you with guidance as to whether you need to: 

  • redo the observation at a suitable time after you have considered their feedback ▪   undertake further learning and redo the observation at a later date.

Your assessor will provide details about the date, time and location of reassessment. 

STUDENT INSTRUCTIONS FOR TASK 3:

For this task, you will need to work with at least one client who needs their wellbeing assessed and strategies determined to promote overall wellbeing.

Use the consent forms provided at Appendix A to obtain permission from the relevant personnel who may be involved in this task.

It’s important to discuss the requirements of this task with your workplace supervisor to ensure you select a suitable client/s, and that the time and location of the observation is appropriate to everyone involved. Seek guidance from your workplace supervisor to ensure you can complete this task with minimal disruption to the work environment, staff and other clients.

Note that you can be observed undertaking the requirements of this task with multiple clients if you are unable to demonstrate all of the items below with just one client.

Your assessor will record the observations of your performance in the Assessment Record Tool.

SUBMISSION REQUIREMENTS FOR TASK 3:

You are not required to submit anything for this task. 

Assessment Task 4: Supervisor Report

TASK SUMMARY

Your workplace supervisor is to complete a report that confirms your ability to demonstrate the specific skills and knowledge required of this unit.

As someone who observes the way that you interact with clients on a day-to-day basis and who understands the needs of your clients, your supervisor is well placed to comment on your workplace performance.

RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK:

▪   Supervisor Report (also provided as a Word document to be completed electronically by the supervisor if preferred).

WHEN AND WHERE WILL THIS TASK BE COMPLETED?

Your supervisor will fill out the report based on your work performance so far.

STUDENT INSTRUCTIONS FOR TASK 4:

Give your workplace supervisor a copy of the attached Supervisor Report. They will fill it out based on their observations of your work performance. They may like to do this using the Word file or they may fill it out on hard copy.

Have a look at the items on the Supervisor Report – do you think you have shown that you can do all of these things to workplace standards?

WHAT MUST BE SUBMITTED FOR TASK 4: ¨ The completed Supervisor Report. 

INSTRUCTIONS TO THE SUPERVISOR

As part of the evidence of competency for this student, we are seeking reports from the student’s work placement supervisor. This forms part of the evidence for CHCMHS011 Assess and promote social, emotional and physical wellbeing.

What is the purpose of this?

The purpose of this process is to gain confirmation from someone who has worked regularly with the student who can verify that the student performs their skills satisfactorily to workplace requirements on a regular basis.

How will the information I provide be used?

The assessor will use the information you provide in this report, combined with other assessment evidence provided by the student to make a final decision about competency.

How and when do I fill in the report?

You do not need to observe the student over a particular period of time or completing certain tasks. If you place a tick in the ‘Yes’ column in the report, you are confirming that you are comfortable with the student’s skills in the relevant area and that you have seen them work satisfactorily to workplace expectations and standards.

Please also include comments and examples in the space provided wherever possible.

If you do not believe that the student demonstrates appropriate skills in the area listed, please place a tick in the ‘No’ column and provide reasons and comments about why you have said ‘No’.

If you are unsure or are not able to comment on the student’s skills in a particular area, please place a tick in the ‘Not able to confirm’ column. 

If the student is still undertaking placement, you may still be able to watch their work in these areas and comment on the suitability of their skills.

What should I do if I am unsure of the expectations?

Please contact the student’s assessor if you are unsure of any of the requirements of filling in this supervisor report. The student will have their direct contact details.

Who should fill in this report if I am unable to do so?

If you are not able to confirm the student’s skills in all of the following areas, please confirm the areas you can and ask another qualified person from the workplace to confirm skills in the other areas. They will also need to sign the report.

SUPERVISOR REPORT

   

Student’s name:

   

Supervisor name:

   

Workplace name:

   

Contact number/s and/or email address:

   

Dates during which you have worked in a supervisory capacity to the student:

   

Do you understand the expectations and requirements of your role based on the above information?

YES

NO

Area/skills to be confirmed

Yes

()

No

()

Not able to confirm ()

Provide examples or comments on the student’s skills and performance in each area

Does the student demonstrate the ability to support clients by assessing, promoting and reviewing wellbeing in the following areas:

▪  Physical

▪  Emotional 

▪  Cultural 

▪  Social

▪  Cognitive?

       

Does the student apply a non-judgmental approach to clients, including:

▪  showing respect and courtesy to clients as per codes of practice, in regards to their rights to make their own decisions and have their  own boundaries 

▪  allowing clients the right to dignity of risk 

▪  ensuring the clients the right to exercise their cultural and spiritual customs without fear of discrimination?

       

Does the student work with clients to identify relevant support networks, resources and information that will help clients improve their wellbeing in the required areas?

       

Does the student work with the client to develop appropriate strategies to enhance wellbeing, reviewing progress against implemented strategies as required?

       

Does the student work in a manner that reflects their understanding of their rights and responsibilities as an employer of your service, including ensuring appropriate professional boundaries are maintained?

       

Does the student effectively handle unexpected situations or problems by implementing relevant contingency plans?

       

Does the student demonstrate the ability to undertake reflection on their own work performance, seeking feedback from clients and other relevant personnel with the aim of improving own practice?

       

Does the student work in a manner that shows understanding of work health and safety requirements and their obligations under duty of care?

       

Does the student demonstrate the ability to adhere to policy frameworks, legislative requirements, codes of practice and practice standards, including areas related to:

▪    ensuring clients have informed consent

▪    ensuring duty of care

▪    privacy/confidentiality of information and records management  ▪         anti-discriminatory practice?

       

Does the student follow workplace procedures to work collaboratively when completing workplace documentation/record keeping?

       

Please provide any further comments or observations you have made about the student’s performance in relation to the skills required as above.  

Supervisor’s signature:

Supervisor’s name:

Date: 

Unit (CHCMHS011) Competency Reflective Practice Journal

Reflect on your practice as a CHC53315 Diploma of Mental Health student and identify how you have met this unit competency:

Students need to write down what tasks were carried out. What resources/equipment/aids that you found most useful. What students learned to meet the unit of competency?  Please note your responses on the lines provided below.

A journal is a confidential record of your activities and reflections. When writing your journal, don’t be too concerned with neatness, grammar and punctuation, but rather focus on being spontaneous, open and honest in your reflections. Your journal entries should not just be lists of what you did each shift but how you felt, what you learned and how you could improve.

CHCMHS011 Assess and promote social, emotional and physical wellbeing

Did the candidate demonstrate the following skills to industry standards?

CHCMHS011 Assess and promote social, emotional and physical wellbeing

1st

Observation

Date:

________

2nd

Observation (if required)

Date:

________

Yes

þ

No

ý

Yes

þ

No

ý

Provide information and resources to the person to explain social and emotional wellbeing, holistic practice and the available services and programs

       

Explore the domains of wellbeing with the person, identifying strengths and strategies that keeps the person strong

       

Reflect on and respond to own values, beliefs, attitudes, power and behaviours regarding wellbeing to ensure non-judgemental practice

       

 Clarify and respect the person s choices, parameters and boundaries relating to topics to be discussed

       

Work with the person to identify other information to gather or people to contact to add to the understanding of their social emotional wellbeing

       

Determine with the person other people, including the natural supports, the person wants involved in their plans and support

       

Identify, negotiate, obtain and document any consents required

       

Discuss with the person their health and physical wellbeing

       

Discuss with the person any health issues or potential risks to health including fitness and nutrition and encourage them to seek professional advice as required

       

Identify when regular health checks were last undertaken and, according to the person s needs, facilitate referrals or appointments

       

Arrange for health assessments or medication reviews based on the person s needs

       

Proactively support and encourage the person to identify areas where physical health could be improved and develop strategies

       

Promote healthy living habits using established and credible information sources

       

 Identify and map the person s social network, including their care network, their community participation and others that are providing the person with support

       

Assess the level of social inclusion/exclusion or isolation

       

Develop strategies to promote community participation and connection to extend depth or breadth of the person s social network

       

Did the candidate demonstrate the following skills to industry standards?

CHCMHS011 Assess and promote social, emotional and physical wellbeing

1st

Observation

Date:

________

2nd

Observation (if required)

Date:

________

Yes

þ

No

ý

Yes

þ

No

ý

Determine the person s current level of involvement in socially based activity and their desire to increase participation in any of these areas

       

Support and regularly review social inclusion strategies

       

Identify emotional strengths, challenges and triggers

       

 Identify activities or people that promote emotional strength and wellbeing

       

Develop strategies and contingency plans to address emotional challenges and promote resilience and emotional wellbeing

       

Work collaboratively to identify the person s preferred cultural and/or spiritual values, beliefs, traditions, activities and practices

       

Identify cultural and spiritual needs and activities the person wants to undertake or changes they would like to make

       

Identify other people or resources required to introduce these changes

       

Support the person to implement cultural/spiritual strategies and access resources

       

Identify with the person and address any cultural improvements to practice

       

Recognise and celebrate progress and identify new directions and strategies as chosen by the person

       

Respond flexibly and utilise contingency plans as required

       

Recognise the need for specialist expertise and seek according to the person s needs

       

Evaluate effectiveness of work and service provision, gathering and acting on feedback from all relevant parties particularly the person receiving service

       

Reflect on own practice and use learning to identify strategies and plan for improved practice

       

Engage in collaborative record keeping

       

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