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Effective Business Communication (EBC) is much essential for a successful interaction within a company. The scope of such successful practice not only depends upon the words used, but it also depends on upon the body posture, style (attitude) of communication, the tone of voice and clarity in the message (Mason & Leek, 2012). In order to establish a good and efficient business communication following factors are necessary (Mishra, Boynton, & Mishra, 2014):
Notably, both verbal, as well as non-verbal communication skills, are essential within the interactome framework to enhance the information flow among the employees, customers, collaborators, and other personal outside the firm (Kanihan, 2013). The commonly used tools in this regard include face-to-face communication, presentation, emails, and written reports. It is noteworthy to mention that EBC helps to frame good relationships with other companies, collaborators, customers, co-workers and vendors, which is always reflective in terms of operational management, mitigation strategy, information flow across the organisation, and avoiding the risk of confusion.
The scope of the present training session mainly focuses on the delivery of “effective presentation” in the meeting. This training session will be helpful to the employees in order to boost up their confidence level and that they can effectively deliver their presentation. In this training session, employees will be provided information on tactics and approaches, to improve their communicative skill with their corresponding audience while giving a presentation (Castells, 2013).
Steps necessary for delivering an effective presentation includes:
This training session is indeed necessary for the audiences to enhance their knowledge and communicative skills. Optimal usage of EBC is thus requisite to make communication clear and fruitful with the corresponding audience. Employees are also benefited through this training session in the following ways:
EBC is an essential element for any business as it helps in framing trustworthy relationship and offers a clear prospect of information flow. While making a presentation, the individual must be attentive towards the requirement of research, clear articulation of opportunity, displaying evidence, collecting feedback. In addition to the verbal tactics, the strategy for EBC also include non-verbal strategy such that the audience must perceive a good feeding in conjunction to listening to the presentation. The advantage of these practices is that communication flow will be clearer that helps in developing shared knowledge framed, effective decision making, accurate risk identification and assessment. On the whole, this training session proves to be productive for the organisation as well as its employees in various aspects.
Castells, M. (2013). Communication power. OUP Oxford.
Hamilton, C. (2013). Communicating for results: A guide for business and the professions. Cengage Learning.
Kanihan, S. F., Hansen, K. A., Blair, S., Shore, M., & Myers, J. (2013). Communication managers in the dominant coalition: Power attributes and communication practices. Journal of Communication Management, 17(2), 140-156.
Lingard, L., & Driessen, E. (2015). 22 How to tell compelling scientific stories: tips for artful use of the research manuscript and presentation genres. Researching Medical Education, 259.
Mason, K., & Leek, S. (2012). Communication practices in a business relationship: Creating, relating and adapting communication artifacts through time. Industrial Marketing Management, 41(2), 319-332.
Mishra, K., Boynton, L., & Mishra, A. (2014). Driving Employee Engagement The Expanded Role of Internal Communications. International Journal of Business Communication, 51(2), 183-202.
Reynolds, G. (2013). Presentation zen design: simple design principles and techniques to enhance your presentations. New Riders.
Ruck, K., & Welch, M. (2012). Valuing internal communication; management and employee perspectives. Public Relations Review, 38(2), 294-302.
Tropman, J. E. (2013). Effective meetings: Improving group decision making (Vol. 17). Sage Publications.
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