Hrm7013-A Managerial Leadership 8 - Assessment Answer

Answer:

Introduction:

According to the statement stated above, it can be said that leadership helps to enhance employee engagement in workplace at all levels. Also, it has a great role in increasing overall performance level in the companies by focusing on intellectual, social and emotional capital which is beneficial for the stakeholders. It is evaluated that employee engagement plays a great role in enhancing overall productivity of company.


 Employee engagement is considered as a workplace approach that shows dedication and energy of employees towards the activities of the company. In recent scenario, it has been evaluated that employees who are engaged in activities are more productive and also dedicated towards company. Employee engagement is necessary so that overall productivity can be enhanced (Albrecht et al., 2015). Therefore, it has been seen that leadership is one of the factors that is important to enhance employee engagement in workplace.

It has been seen that due to globalization, many organizations are bringing modification in their structure. Many companies are also emphasizing on adding more value to their employees so that they can give their best towards operations or the activities assigned to them. Leaders are the individuals in the company who have set tone and culture. Leadership is a process that can influence the people so that goals can be achieved. It is the responsibility of the leader to influence the employees so that they can accomplish goals and objectives effectively. Leaders try to motivate the employees and create proper relations so that it can be easy for the employees to focus on the activities which are assigned to them. Without proper leadership, it is not possible to enhance employee engagement in the workplace (Antonakis and Day, 2017). Leaders are considered as the supporter of employees as they give direction to them so that they can consider right path. Leaders also focus on communicating the policies and plans to their employees so that positive outcome can be achieved. The major role played by the leader is to motivate the employees in context to economic and non-economic rewards. It has been analyzed that when rewards are offered to the employees the give their best towards the overall goals of the company and it can only be done by leaders. Employee engagement can take place when there is proper motivation and guidance given by leaders (Bolman and Deal, 2017).

In every level leadership is important and the same applies to employee engagement. In each and every level of the organization employee engagement should be there so that it can be simple to complete the task efficiently.  Effective Leadership helps to maximize the overall performance of the employees.  In the organization, leaders are the one who enhances employee engagement in the company (Habermas, 2015). By enhancing employee engagement the employees will able to communicate in an effective manner. The process of communication can be simplified if leaders are supportive as it can be evaluated that they can share their views and opinion in an easy way (Fairhurst and Connaughton, 2014).

There are many factors that help to enhance the performance of the employees. It has analyzed that it is important to consider many factors by focusing on intellectual, social and emotional capital.  It is the responsibility of the leaders to focus on intellectual factor so that skills can be enhanced by the employees (Anitha, 2014). Company or leaders should offer training to the employees so that they can gain knowledge about the operations of the company. The skills can also be enhanced by focusing ON THE JOB TRAINING. By giving training the confidence level can also be enhanced and also it helps to boost employee engagement in the context of the activities of the company. The intellectual factor should be improved by employees so that they can easily acquire new and innovative things in a proper manner. Training can help the employees to complete the task with proper efficiency and dedication. The ideas can also be generated in an innovative manner which can motivate the employees and also enhance the productivity level of the employees. It has been evaluated that through training employees can gain knowledge about the entire working process of the company. It has been seen that if training is not given to the employees then they are not able to show their efficiency towards the assigned activities. Proper coordination between the employees can also be enhanced with the help of training which directly helps to minimize the conflicts in the workplace (Daft, 2014).

Leaders should also focus on the social factor so that employee engagement can take place in the workplace. Satisfaction level of the employees and customers is one of the essential factors on which top management should give focus so that activities can be conducted easily in the workplace.  Leaders should also try to maximize the satisfaction level of the customers so that they can be happy in considering the services offered by the company. It is the responsibility of the leaders to ensure that services are given to the customers so that the satisfaction level of the customers can be maximized. Leaders should also focus on fulfilling the social responsibility so that it can be simple to focus on the welfare of the society. It also helps to maintain goodwill in the market. Goodwill in the market can only be enhanced if the company emphasizes on the social responsibility which is an important factor for the employees.  It is the responsibility of the company to utilize every resource so that it can be easy for the people to work and to avail the services in a proper manner. The leader should give direction to the employees so that they can take corrective actions which are related to the welfare of the company (Sroufe and Gopalakrishna Remani, 2018).

It is the duty of the leaders to analyze the emotions of the employees so that it can be simple for the employees to give their best in context to the operations of the company. Emotions of the people are important to be considered as it can give direct impact on the overall operations of the organization (Klenke, 2016).

According to the personal experience it has been seen that leadership is important as it motivates the people to conduct the activities and also helps to accomplish overall goals and objectives. When I joined the organization, my leader played a great role in enhancing the motivation level. He motivated me to complete the task on time and with efficiency. He also focused on giving training which enhanced my skill and knowledge in the context of the operations of the company. From that time I started giving my best and achieve my targets. Also, incentives were earned by m that is one of the motivational factors. The leader also focused on dealing with the situations in a proper way so that confidence level can be boosted in the right way.  There are also many employees who are not able to give their best or understand their activities.

Therefore, in this case, it is important for the company to consider proper training programs so that people can be motivated towards the operations. Motivation theories can also be considered by the leaders or the companies so that it can be easy for the employees to complete the activities on time. If employees give their best towards the activities then it can be evaluated that customers can also be satisfied with the products and services offered to them (Leary and Baumeister, 2017). It is the responsibility of the leaders to focus on the needs and wants of the people so that they can be satisfied.  It can be said that a satisfied person can complete their operations in time and a happy customer can easily purchase the products or services of the company.

Transformational leaders also offer an inspiring vision of goals that can assist to overcome the self-interest in the workplace. It has been evaluated that employees who communicate positively with the managers have enhanced the level of engagement. Also, transformational style leads to enhancement in the organizational commitment and overall satisfaction related with the job. In the present scenario, it has been analyzed that individuals who emphasize creating relations and trust enhance the level of engagement (Tourish, 2014). Transformational leaders give a direct effect on the engagement level of their employees and also consider human and work requirement of the employees so that positive results can be achieved (Breevaart et al., 2014). Employee engagement is a difficult process and companies should consider it so that it can be fully developed. Leaders have an essential role in the development of engagement by emphasizing on the ideals and characteristics like offering supportive and offering a vision to the employees (Bolden, 2016).

Transformational leaders also show behavior that can give effect on the engagement level of the employees.  It has been analyzed that in human resource strategy, training programs for the leaders should focus towards creating transformational leadership skills so that leaders can help the employees to complete their activities in the correct manner. To enhance engagement it is important for the leaders to behave in a proper manner with the employees so that a positive attitude can be generated within them (Saks and Gruman, 2014).

To enhance the employee engagement in the workplace it can be recommended to focus on various factors. The company should consider focused organizational approach so that employee engagement can be improved. The organizational approach can help to motivate the people to give their best and also enhances the knowledge of the employees. Proper training should be offered to the employees so that a positive outcome can be achieved. If employees complete their activities with dedication it can be evaluated that they can good products and services are offered to the public. By offering good services and products the customer's satisfaction level can also be maximized (Mone and London, 2018).

The managers should also try to utilize the resources in the right way so that employees feel satisfied at the time of completing the task. Conflict is also one of the issues which take place in the workplace, so it is the responsibility of the manager to minimize the conflict between the people so that positive environment can be created in the workplace. Conflicts should be resolved by the managers so that it can be simple to boost the employee engagement in the workplace. Conflicts can give negative impact on the personal growth of the individuals (R?ducan and R?ducan, 2014). Therefore, it is essential to focus on resolving the issues between the employees and also to take a corrective step so that the opportunity of the employees can be availed in the correct manner.

There should be proper utilization of the resources in the workplace so that positive impact can be given to the employees and goals can be accomplished easily. By having proper use of the resources companies can easily focus on achieving growth in the market. it is the duty of the leader to consider the social and emotional aspects so that work can be done in a smooth manner.

Therefore, by evaluating the paper it can be concluded that leadership is one of the important factors of the company. Without leaders, it cannot be possible to accomplish goals and objectives in the right direction. Leaders are only the one who focuses on enhancing employee engagement in the workplace. If there is proper engagement in the workplace then it can be simple to achieve goals and objectives. Employee engagement can be enhanced through training and motivation. By giving proper training and motivation to the employees the engagement level can be enhanced in an effective manner.

Employee engagement gives a positive impact on the overall productivity level of the company. It is important for the company to focus on giving satisfied services to the customers and employees so that goodwill can be achieved in the market easily. So, there should be proper leadership so that growth can be achieved.

References

Albrecht, S.L., Bakker, A.B., Gruman, J.A., Macey, W.H. and Saks, A.M., 2015. Employee engagement, human resource management practices and competitive advantage: An integrated approach. Journal of Organizational Effectiveness: People and Performance, 2(1), pp.7-35.

Anitha, J., 2014. Determinants of employee engagement and their impact on employee performance. International journal of productivity and performance management, 63(3), p.308.

Antonakis, J. and Day, D.V. eds., 2017. The nature of leadership. Sage publications.

Bolden, R., 2016. Leadership, management and organisational development. In Gower handbook of leadership and management development (pp. 143-158). Routledge.

Bolman, L.G. and Deal, T.E., 2017. Reframing organizations: Artistry, choice, and leadership. John Wiley & Sons.

Breevaart, K., Bakker, A., Hetland, J., Demerouti, E., Olsen, O.K. and Espevik, R., 2014. Daily transactional and transformational leadership and daily employee engagement. Journal of occupational and organizational psychology, 87(1), pp.138-157.

Daft, R.L., 2014. The leadership experience. Cengage Learning.

Fairhurst, G.T. and Connaughton, S.L., 2014. Leadership: A communicative perspective. Leadership, 10(1), pp.7-35.

Habermas, J., 2015. Communication and the Evolution of Society. John Wiley & Sons.

Klenke, K., 2016. Qualitative research in the study of leadership. Emerald Group Publishing Limited.

Leary, M.R. and Baumeister, R.F., 2017. The need to belong: Desire for interpersonal attachments as a fundamental human motivation. In Interpersonal Development (pp. 57-89). Routledge.

Mone, E.M. and London, M., 2018. Employee engagement through effective performance management: A practical guide for managers. Routledge.

R?ducan, R. and R?ducan, R., 2014. Leadership and management. Procedia-Social and Behavioral Sciences, 149, pp.808-812.

Reilly, R., 2014. GALLUP. [Online]. Available at: https://news.gallup.com/businessjournal/166667/five-ways-improve-employee-engagement.aspx . [Accessed on 5 Aug, 2018].

Saks, A.M. and Gruman, J.A., 2014. What do we really know about employee engagement?. Human Resource Development Quarterly, 25(2), pp.155-182.

Sroufe, R. and Gopalakrishna Remani, V., 2018, July. The Mediating Effects of Social Sustainability on Employee Engagement Practices and Performance. In Academy of Management Proceedings (Vol. 2018, No. 1, p. 12155). Briarcliff Manor, NY 10510: Academy of Management.

Tourish, D., 2014. Leadership, more or less? A processual, communication perspective on the role of agency in leadership theory. Leadership, 10(1), pp.79-98.



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