The Human Resources Management plays an important role especially in health care providing organizations. It should be remembered that the health staffs are responsible for delivering health service to the patients, and hence recruiting, motivating and retaining the right candidates is absolutely necessary. The health care providing organizations serve the patients in emergency, and hence shortage of staffs can be highly detrimental to the reputation of the organization. The workers aim at improving the health condition of the patients, and hence should be provided regular training to handle the patients.
In order to avoid the problem of the organization being understaffed, the Human Resource manager needs to introduce Workforce Planning Model (WPM), whereby the HR must collect the information about the immediate needs of the workforce, and must start recruiting the necessary staffs to create pipelines for filling the future workforce needs (Leung et al., 2015). The health service providers must be provided sufficient training on a variety of topics like, Stress and Trauma Management, emergency preparedness, lifting and carrying patients, lab safety, and others (Weaver et al., 2014). Besides, while recruiting staffs, especially the volunteers, highly skilled and experienced staffs with clear personal and professional goals should be chosen, to ensure the quality of the service rendered. While sufficient recognition and appraisal can keep the volunteers motivated, offering high pay scale and long term benefits to the other medical staffs can surely increase their dedication.
Poor relations disastrously affect the performance of an organization, and hence it is important to improve the working relationship with the HR. Seminars and conferences focusing on the importance of team work, should be held at regular intervals. Further, thanking the HR via gift cards, bonuses or free lunches can keep him happy and motivated. Team building activities can also be used to promote a sense of belonging in the HR.
Leung, P. P. L., Wu, C. H., Ho, G. T. S., Ip, W. H., & Mou, W. L. (2015, December). Workforce modelling, analysis and planning: A feasibility study in a local nursing home. In Industrial Engineering and Engineering Management (IEEM), 2015 IEEE International Conference on (pp. 1337-1341). IEEE.
Weaver, S. J., Dy, S. M., & Rosen, M. A. (2014). Team-training in healthcare: a narrative synthesis of the literature. BMJ quality & safety, bmjqs-2013.
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