Abstract
In this report we have assumed a fictitious organization called ABCD Technologies. This organization is one of the most reputed organizations in Pharmaceuticals Industry. This organization mainly carries out the research and development in the Pharmaceuticals sector. Its major clients include glaxo smithkline, Biotech etc.
This assignment includes the details regarding of how the problem was identified in ABCD Technologies. The system analysis opportunity identified was to improve the internal order tracking system to keep a track of the inventory of medicines. The key challenges/issues faced in this process is the prolonged time in updating the inventory details in the company’s intranet portal due to a repetitive process involved in this exercise. The analysis revolves around understanding the issues with the process workflow and designing of solution framework to address this problem.
The employees of this inventory department of ABCD technologies were contacted in order to understand how the data was entered in the system. This phase also includes the different approaches adopted to collect information like interviews, documentation review etc. The analysis phase includes how work break down structure and task sequencing approaches are adopted to develop new system requirements.
Through the task sequencing approach technique adopted in this case we come to know that since this a repetitive and a set process it can be automated and robots can enter the details rather than any human resources involvement. Adopting the new techniques reduces a lot of time and effort of not only the employees who end up entering the order requests multiple times but also the back end inventory team who work on one request for multiple times in order to keep inventory details updated. Adopting automation improves the overall productivity of all departments involved.
Introduction
I have chosen a fictitious organization which is based on a real world Pharmaceuticals organization. I have named the organization as called ABCD Technologies. This organization is one of the most reputed organizations in Pharmaceuticals Industry. This organization mainly carries out the research and development in the Pharmaceuticals sector. Its major clients include glaxo smithkline, Biotech etc.
Coming to the problem that we have taken up in this assignment; we would like to enhance the order entering and inventory tracking process used by the internal stakeholders of ABCD Solutions. The key challenges/issues faced in this process are the repetitiveness in uploading the order details and an upkeep of the inventory.
This assignment includes the details regarding of how the problem was identified in ABCD Technologies, understanding the present process, understanding the issues with the process workflow and designing of solution framework to address this problem.
Time Management Plan
Work Breakdown Structure
("What is a Work Breakdown Structure - Workbreakdownstructure.com", 2017)
Activity No. |
Start Date |
Finish Date |
Activity Name |
Activity Description |
Planned Action |
Status |
1 |
Day 1 |
Day 2 |
Meeting with ABCD Technologies Interns In charge |
Meeting with Interns in charge is set up so that he could guide us to meet someone in ABCD Technologies who can help identify an area to carry out the assignment |
To identify the business case and understand the current process |
Closed |
2 |
Day 3 |
Day 3 |
Understand business process |
Meeting with an employee of ABCD Technologies in Order Management department who will help us go through the order management portal and explain us in detail of how an order details in entered by an employee |
To understand the present order entry and inventory tracking process adopted by ABCD Technologies which will help us in analysis of that system |
Closed |
3 |
Day 4 |
Day 5 |
Fact finding |
Facts are collected through various mediums like interview, questionnaire, documents about the process workflow of expense claim reimbursement |
To collect data to understand process workflow issues |
Closed |
4 |
Day 6 |
Day 7 |
Research Analysis |
To study various system analysis models and see which model best suits the present case in hand in order to improve the process workflow |
Analyzing various system analysis models. Examine the same against the order entry and inventory tracking process workflow of ABCD Technologies and see which model can be used in this case |
Closed |
5 |
Day 8 |
Day 9 |
Report Preparation |
Detailed report is prepared highlighting the case study, steps taken, recommendations and conclusion |
To study and prepare a detailed report which will eventually help in understanding system analysis |
Closed |
Task Sequencing Approach
In this assignment, PERT chart is used to get a flow of activities/sequence of tasks that we will have to follow as an approach (Mindtools.com, 2017).
Fact-Finding
To determine the improvements in the order entry and inventory tracking process of ABCD Technologies following fact finding approaches have been adopted (Shah, 2017):
Personal Interviews
Process Documentation Review
Findings
Questionnaire
Study/Research
Organization Chart of ABCD Technologies
In the organization chart, only the management levels of robotics and automation department is detailed. This is because this is the department which is responsible for system analysis, design and implementation of tools and technical architecture. The online portal that the employees use to raise the order entry and inventory tracking module is designed by this particular department.
From the level of Chief Executive Officer to Chief Technical Officer is the Executive Management. From Assistant Directors till Managers is the Senior Management level. Senior System Executives represent the middle management and Tech Analysts are the junior level staff employees.
The list of individuals who are interviewed are as follows:
Tech Analysts
Senior System Executives
Manager
“AS IS” Process
(Visual-paradigm.com, 2017)
The above given “AS IS” representation displays the process workflow of order management and inventory management process. The system analysis and development is required through the process workflow as for every entry the data that needs to flow in the system is of the same fields. Using a strong technical architecture the entire process workflow can be automated and the order entry and inventory modifications can be done by a Robot using Robotics.
Report to Top Management
Objective
The objective of this report is to highlight the repetitiveness involved in the system entry done by employees for order and inventory management process. This gives a lot of scope for system up gradation and creating a technical architecture that will completely automate this system. Robots can be used to enter the order details and inventory details of the products manufactured or bought by the organization.
Background
(Hice, Turner and Cashwell, 1985)
A thorough analysis is done to see the sequence of activities than an employee needs to perform in entering the new order details and inventory management. A template is filled by the employees for raising bulk requests. This template carries the product name, manufacturer name, date of manufacture, date of expiry, manufacturing location etc. Once all the details are filled, this template is uploaded by the employees in the system. The system gives an error pop up if the template deviates from the usual data entry fields. Now this is the task that the employee will have to rework to see the miss. The data fields will be same for each order entry and inventory check. However, errors are bound to happen since the template is manually updated by the employee.
After system analysis it was found out that the process workflow is actually very simple for order and inventory management system which can be automated by modifying the technical architecture of the tool used for order and inventory management requests.
Processes Undertaken
Different processes that were undertaken at different stages are given as follows (FACT-FINDING, 1965):
Stage 1: Planning:
Stage 2: Analysis
Interviews
Documentation Review
Observations
Questionnaire
Research
Scope
Recommendations
After a detailed study of system analysis of the process workflow of order and inventory management process, I would like to recommend the following main points that can be considered for further improving the process workflow
Conclusion
This assignment helps us in having a clear understanding of overview of principles, methods and techniques of systems development and system analysis. The tasks involved in meeting the objective of this assignment presents lot of learning from a development project in which a specific development method is used. In ABCD Technologies we come to know that how task sequencing approaches can help identify the repetitiveness involved in process workflows and also to identify the most effective and efficient process workflow with greater simplicity and ease of use.
References
Workbreakdownstructure.com. (2017). What is a Work Breakdown Structure - Workbreakdownstructure.com. [online] Available at: http://www.workbreakdownstructure.com/ [Accessed 3 Apr. 2017].
Shah, B. (2017). Fact Finding Techniques. [online] Systemanalysisanddesign.blogspot.in. Available at: http://systemanalysisanddesign.blogspot.in/2008/11/fact-finding-techniques.html [Accessed 3 Apr. 2017].
Visual-paradigm.com. (2017). Process Improvement with As-Is and To-Be Analysis. [online] Available at: https://www.visual-paradigm.com/tutorials/as-is-to-be-business-process.jsp [Accessed 3 Apr. 2017].
Techwalla. (2017). How to Create an As-Is Process Flow | Techwalla.com. [online] Available at: https://www.techwalla.com/articles/how-to-create-an-as-is-process-flow [Accessed 3 Apr. 2017].
FACT-FINDING. (1965). The Lancet, 286(7405), p.226.
Papadopoulos, G. (2008). Information system development. New York: Springer.
Hice, G., Turner, W. and Cashwell, L. (1985). System development methodology. Amsterdam: North Holland.
Mindtools.com. (2017). Critical Path Analysis and PERT Charts: Planning and Scheduling More Complex Projects. [online] Available at: https://www.mindtools.com/critpath.html [Accessed 4 Apr. 2017].
Staff, I. (2017). Order Management System - OMS. [online] Investopedia. Available at: http://www.investopedia.com/terms/o/oms.asp [Accessed 6 Apr. 2017].
hihi
To export a reference to this article please select a referencing stye below.
Assignment Hippo (2022) . Retrive from https://assignmenthippo.com/sample-assignment/professional-skills-for-system-analysis
"." Assignment Hippo ,2022, https://assignmenthippo.com/sample-assignment/professional-skills-for-system-analysis
Assignment Hippo (2022) . Available from: https://assignmenthippo.com/sample-assignment/professional-skills-for-system-analysis
[Accessed 14/08/2022].
Assignment Hippo . ''(Assignment Hippo,2022) https://assignmenthippo.com/sample-assignment/professional-skills-for-system-analysis accessed 14/08/2022.
Want to order fresh copy of the Sample Template Answers? online or do you need the old solutions for Sample Template, contact our customer support or talk to us to get the answers of it.
Our motto is deliver assignment on Time. Our Expert writers deliver quality assignments to the students.
Get reliable and unique assignments by using our 100% plagiarism-free.
Get connected 24*7 with our Live Chat support executives to receive instant solutions for your assignment.
Get Help with all the subjects like: Programming, Accounting, Finance, Engineering, Law and Marketing.
Get premium service at a pocket-friendly rate at AssignmentHippo
I was struggling so hard to complete my marketing assignment on brand development when I decided to finally reach to the experts of this portal. They certainly deliver perfect consistency and the desired format. The content prepared by the experts of this platform was simply amazing. I definitely owe my grades to them.
Get instant assignment help