Assessment Tasks and Instructions
What will be assessed
The purpose of this assessment is to assess your ability to complete tasks outlined in elements and
performance criteria of this unit in the context of the job role, and:
· access and interpret regulatory information and determine the scope of compliance for the operations of a specific tourism, travel, hospitality or events business in relation to at least six different areas of compliance
· develop policies and procedures for legal compliance with each of the above areas of compliance
· integrate into compliance planning activities and documentation:
o sources of detailed information and advice on regulatory compliance
o objectives and primary components of a broad range of local, state, territory and commonwealth government laws relevant to the specific to the business operations
o use of policies and procedures in managing regulatory compliance.
Place/Location where assessment will be conducted/Timeframes
RTO to complete
Refer to the Assessment conditions attached to the Futura Group Mapping Document located in the teacher support tools folder or the “Assessment Conditions” for this unit in the SIT 1.0 Training Package.
Computer, Internet Access
Instructions for assessment including WHS requirements
This Project consist of 3 Parts, Part A, Part B and Part C.
You have to identify sources for legal information and identify the legal requirements for different licensing and business obligations.
You are required to develop organisational policies and procedures to comply with the key requirements for a business you have identified in Part A.
You are required to write suggested measures and provisions for:
· evaluation of non—compliances in an organisation
· use of systems to implement required modifications to non-compliant procedures or updates
· mechanisms to stay up-to-date with any changes in legislation
· ongoing communication and updates for all staff
· documentation to assist in managing compliance and continuous improvement and managing these documents.
PART A Research and identify legal requirements for compliance
You have been employed as the F&B Manager with Futura Group Hotels for 2 years. The Board has recently decided to use the full potential of the Beach Café which is part of the Hotel’s operation at SeaShores. The property has seating for 60 indoors and a terrace which has been underutilised, but can potentially provide seating for 150 guests. To date, the operation catered for tourists and locals, serving light lunches and afternoon teas and patisseries during the afternoon.
It has now been decided to refurbish the place and extend the existing liquor license.
Once completed, the new Futura Ocean Bar and Restaurant will operate 7 days a week, providing breakfast, lunch and dinner, as well as catering for functions.
The new operation will be overseen by you in your new role as Manager of the establishment. The immediate task is to research the legal requirements for establishing and operating the establishment and to obtain the relevant licences and permits required.
(Important Note: You may sign up for a free Account which will also provide you with ongoing information. Signing up for a free ABA will also allow you to store your profile for later access or use.)
Enter a suitable beachside location/post code [or location as instructed] near you, relevant to your state. Your operation is classified as a restaurant operation.
Enter all details relevant for this type of operation including common aspects not listed above which apply for the industry.
Part B Develop and articulate regulatory policies and procedures
In Part A you have researched and identified the legal requirements for the operation of a licensed restaurant.
In Part B you are required to develop related policies and procedures for the relevant aspects you have identified in Part A for the following aspects:
Task: Develop the standard operating procedures for staff employed in the establishment to comply with foodstandards 3.2.2. Division 4, Sub 1 and 2.
Responses need to reflect a set of operating procedures which reflect the following legal requirments:
Task: Establish the procedures required to ensure the local government requirements for food safety are met. (Head chef, sous-chef, 5 chefs and 2 apprentices). How will this be organised?
Task: You are recruiting 9 floor and bar staff. All serve alcohol. What is required to be compliant in your state? Write a house policy to reflect the Licensing legislation and provisions for the service of alcohol in your state.
Task: Write a procedure the details the specific dates when each tax and super obligation is due to be reconciled and paid.
Task 1: Write a set of procedures for the advertising, selection, interview and recruitment processes to be employed in your organisation to reflect modern practices and meet EEO requirements.
Task 2: List the National Employment Standards and reflect these on your organisation.
Task: Write an Anti-bullying and Harassment policy for your organisation.
Each policy needs to include:
Part C Compliance and Continuous Improvement
Write a short procedure outlining how you will address the following aspects for continuous improvement, communication and staying up to date:
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